Wednesday, July 28, 2004

Microsoft Responds to VS 2005 Beta Install Issues

Sometimes you get replies to things that make you go, "Wow!". Earlier this week, I blogged about installation issues with the Visual Studio 2005 Beta. Today, I was surprised to get an email from Kevin Morrill of the DevDiv Setup Team.
This is great feedback on the setup, and we're listening.  I am going to look into why we didn't autostart after the first reboot; that's really odd.  The issue where we ask for disk 1 after already using it is being fixed for the final release.  On reboots, we just finished a design change in the product to help prevent reboots that can happen in the .NET Framework product.  We have more work to do here to prevent other reboots from happening.  I hate these things when I am installing.

Thanks again for the feedback,

Kevin Morrill
Lead Program Manager
DevDiv Setup Team

Kevin doesn't subscribe to my blog. He found it while doing a search at Feedster. This tells me that MS cares about their customers. He not only took time to search for comments about the setup, but replied to me in an email. (He said he would have posted a comment, but comments are still down). His reply is encouraging...and customer focused...something that MS has been trying to do much more of in the past couple of years.

Now, if I can get the Office Setup Team to respond to my blogging about SP1 Setup.


Comments: Post a Comment



Links to this post:

Create a Link



<< Home

This page is powered by Blogger. Isn't yours?

Subscribe to Posts [Atom]